Airport self-service check-in

On Feb. 10, ’06, I traveled from Texas to New York. At the Dallas/Fort Worth airport I had an opportunity to check in using a kiosk. It was wonderful. In 30 seconds I had my boarding pass and a receipt.

There were three self-service kiosks and so the line moved quickly. Because it was a new venture, there were two employees to help, if help were needed.

I had made my ticket reservation via the Internet and accepted the seat assigned to me. The check-in kiosk used all the information I gave when I made the reservation, but I wonder what would have happened if I wanted a different seat.

Big Flats, NY