Pleased with Tauck, United

By Clara Roth
This item appears on page 52 of the May 2013 issue.

I was booked to go to Cuba with Tauck (800/788-7885) at the beginning of November ’12, but Hurricane Sandy closed Newark Liberty Airport. Tauck allowed me to cancel and applied all the money I had paid them to my next trip with them. 

United Airlines waived all fees for canceling my air tickets, Newark/Miami, so I was able to apply that money to a ticket for a future flight.

All I lost was the opportunity to visit Cuba in 2012 — that and my electricity, heat and hot water for six days! 


Orange, NJ