Four of us were scheduled to depart Sydney, Australia, March 9, 2008, on a month-long cruise. However, on Jan. 9 one member of our party suddenly died.
We were insured with STA Travel (800/781-4040, www.statravel.com), which was notified on Jan. 11. They were so sympathetic and compassionate and immediately helped us on the steps to be taken.
Our friend received her husband’s death certificate on Feb. 5, and the process of recovering our losses began. We had checks in hand by March 10, and they covered all of our losses.
We are totally satisfied and will continue to...
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