Air Canada data breach

This item appears on page 4 of the October 2018 issue.

A data breach involving Air Canada's smartphone app may have resulted in the stealing of the personal information, including passport information, of thousands of customers. Authorities are unsure how the breach occurred or who is responsible for it but noted that Air Canada had a weak password system. All customers with an Air Canada account have been asked to reset their passwords using new, more stringent guidelines.

Only customers who used the app to book flights were affected. Anyone who used Air Canada's website is not at risk. Credit card numbers were encrypted and were not among the data stolen.