ITN was mailed a copy of the following letter, sent by a reader to Mr. Joe Hyman of Country Cottages.
As requested during our phone conversation, I am summarizing the problems we had during our 2-week rental (April 19-May 3, ’03) of the property you represent, the Castello La Rocca in Traversa, the Mugello, Italy (postal address: Loc. Traversa, 50033 Firenzuola, Firenze Province, Tuscany, Italy).
You are already aware of the outrageous charge we were to be assessed for the weekly cleanup: $450 per week, or a total of $900 for the two weeks. As you know, we were not informed...
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